Returns & Exchanges
We want you to love your walk, which is why we offer easy returns on unworn merchandise within 30 days of purchase. Items must be returned in their original packaging to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal; a small return shipping fee will be deducted from your final refund.
Pack Your Shoes
Place the unworn footwear in its original shoe box and secure it inside a sturdy shipping carton to ensure the product remains protected during transit.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy; please allow 7-10 business days for processing once received.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing